Excellence Package (For Established Startups & Scaling Companies)
For startups looking to refine and optimize their customer support to world-class standards.
💡 What’s Included:
- Everything in the Acceleration Package, plus:
- Custom Support Playbook (Tailored SOPs for long-term sustainability)
- Inclusive & Customer-Centric Culture Development
- Dedicated 1:1 Coaching & Leadership Support (For CX leadership & managers)
- Vendor & Tech Stack Optimization (CRM, Helpdesk, AI tools, etc.)
- Ongoing Consultation & Strategy Sessions (Bi-weekly or monthly check-ins)
đź’° One-Time Engagement
⏳ Timeline: 4–6 Weeks
đź“… Ongoing Support Option:
$2,500/month for continued CX leadership coaching, analytics reviews, and strategic advisory

Excellence Package (For Established Startups & Scaling Companies)
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